Domande frequenti

Payments

• Can I get a VAT invoice?
• Which system does RailClick use to prevent fraudulent use in case of theft or loss of the card?
• What forms of payment can I use?

  We offer all the most reliable payment methods worldwide: 

  • Visa 
  • Mastercard 
  • American Express 
  • JCB 
  • Union Pay 
  • PayPal 
  • Bizum 
  • Apple Pay 
  • Google Pay 
  • Klarna Pay Now 
  • EPS 
  • Bancontact 
  • PostFinance 
  • Giropay 
  • Trustly 
  • MyBank 
  • iDeal Multibanco SIBS 
  • Przelewy24 
  • Instant credit 
  • Paysera
• Why is my payment rejected?
• What should I do in case the payment isn’t successful during the booking in the payment gate step?
• Can I get an invoice for my tickets?
• What should I do in case the connection is lost during the payment process?
• How do I find out if my booking has gone through?
• Why do you charge a booking fee?
• What can I do if I have been charged but I haven't received my tickets?
• How can I change the default currency?
• Why my PayPal payment is not working?